Data Deletion

Marketa is committed to your privacy. If you have connected your Facebook or Instagram account, or simply want all your personal data removed from our systems, you can request full data deletion using the methods below.

Method 1 — Via Facebook / Meta

Meta allows you to remove Marketa's access directly from your Facebook settings. This triggers a deletion request that Marketa is required to process.

Method 2 — Email Request

Email us directly to request deletion of all personal data, including your Marketa account, campaign data, and Meta tokens.

What Gets Deleted

• Your Marketa account (email, name, authentication data)
• Your Meta access token and connected Ad Account IDs
• Campaign data, ad copy, and analytics synced from Meta
• Brand information, website data, and AI-generated content linked to your account
• Server logs containing your identifiable information

What We Cannot Delete

• Legal/compliance records — Billing records may be retained up to 7 years as required by law
• Aggregated, anonymized data — Fully de-identified data that cannot be traced back to you
• Data held by Meta — Campaigns stored in Meta's own systems must be deleted via your Meta account settings

Deletion Timeline

Questions?

To check the status of an existing deletion request or ask questions, email privacy@marketa.space.